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Privacy Policy

This website www.resensespas.com (“Website”) is made available to you by Resense Spa S.A., Rue de la Cité 3, 1204 Genève, Switzerland hereinafter referred to as “Resense”, “we” or “us”. We comply with data protection legislation such as the EU General Data Protection. The aim of this Privacy Policy is to inform you about how we will use your personal data you provide to us through this Website. We also inform you about your rights under applicable data protection law with respect to the handling of your Personal Data by us. Before providing us with Personal Data we recommend that you read this Privacy Policy.

What is personal information

For the purposes of this Privacy Policy, “Personal Data” means any information provided by you when interacting with us, for example through our Website or when calling us, or data is collected about you through your use of our Website and allowing you to be identified personally, either directly (e.g. your name) or indirectly, because the data references an identifier such as your name, an identification number, location data, an online identifier (e.g. telephone number) as an individual person.

When is what kind of data stored and processed for what reason?

1. Use of the Website

Whenever you navigate our Website, data about you is collected and processed. We collect the following data:

  • Information related to the browser or device you use to access our website
  • IP address
  • Country you are browsing from
  • Browsing habits, including sites visited
  • Age
  • Marital status
  • Other demographics and statistical information

The data is collected through the session cookies we use on our Website. It is anonymised before we use it to build anonymous utilisation profiles, for marketing purposes and to optimise our Website and the services we provide. This data shall not be used in order to identify the visitor of this Website personally.

2. Interacting with us

Every time you interact with us (e.g. by phone or through a third-party provider, sharing an article on our blog, signing up for our newsletter) we may collect and process the Personal Data you provide to us.

3. Newsletter

If you provide your contact information to us (e.g. when signing up for our newsletter via our Website), we may use this Personal Data to send you our newsletters and details of other special communications which may be of interest to you, based on previous interactions with us. If you sign up for our newsletter via our Website, you are required to provide your email address only. By providing your email address you consent to receive our newsletter. You can revoke your consent and opt out of receiving the newsletter at any time by clicking on the unsubscribe link included in every newsletter. For any further objections, kindly address the contact stated at the end of this policy.

4. “Contact” functionality

You can get in contact with us via our Website by using the “Contact” functionality, or by telephone. To contact us you are required to provide the following information:

  • Your full name
  • Your telephone number and your e-mail address
  • Your enquiry

We use your information to reply to your enquiry.

How do we use personal information?

  • Informing you about company updates, services or products
  • Replying to your enquiries
  • Sharing our newsletter
  • Understanding the website’s visitors profiles and population
  • Improving our website content and navigation
  • Your enquiry

Sharing Personal Data

Your Personal Data may be shared:

  • Within Resense and with our Resense subsidiary and spas to establish and fulfil our contract with you or to the extent you consented to such sharing of data, for example
  • With our commercial partners
  • With our third-party service providers who process your data on our behalf but only to the extent to which and within the limits that Resense itself is permitted to process data
  • We will not transfer your personal data to third-party recipients unless you consent to such transfer of data or such transfer is permitted under applicable law
  • With law enforcement bodies to comply with any legal obligations

Transfer of Personal Data to a third country

Where information is transferred outside the European Economic Area or Singapore, we will ensure that appropriate safeguards are implemented. If your Personal Data is transferred to a country that is not subject to an adequacy decision by the EU Commission or the Personal Data Protection Commission of Singapore, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a third party’s Binding Corporate Rules.

Your rights

In respect of the collection and use of your personal data, you may: Withdraw your consent at any time for example by unsubscribing from the newsletter, ask us whether we process Personal Data about you, for which purposes, the categories of Personal Data concerned, to which categories of recipients the information has been disclosed, where possible, the envisaged period for which the personal data will be stored for, inquire with us about the appropriate safeguards relating to the transfer to a third party. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

If you have any further questions on your personal data which has been stored with us or would like to exercise your rights please refer to the contact details stated below.

Links to other websites

This website contains links to other Websites not owned or operated by Resense. Resense is not responsible for the privacy practices of any non- Resense website to which we link from our website. We are not responsible for the protection of any information provided to non-Resense websites and cannot control the content or security of non-Resense websites and cannot be held responsible for any damage incurred.

Social Media Buttons

On our Website we use the following social media plug-ins: Facebook, LinkedIn, Instagram, Twitter. The plug-ins can be identified by the social media buttons marked with the logo of the provider of the respective social media networks.

We have implemented these plug-ins using the so-called 2-click solution. This means that when you navigate on our Website, Personal Data will initially not be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins will your Personal Data be transmitted: By activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored by them (in the case of US providers your Personal Data will be stored in the USA). We neither have influence on the collected data and data processing operations conducted by the providers, nor are we aware of the full extent of data collection, the purposes or the retention periods.

Information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection.

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA:
https://www.facebook.com/privacy/explanation

Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA:
https://help.instagram.com/155833707900388

LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA:
http://www.linkedin.com/legal/privacy-policy

Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA:
https://twitter.com/privacy

Updates

This Privacy Policy may be updated periodically. We will update the date at the top of its first page accordingly and encourage you to check for changes that we have made. On some occasions, we may also actively advise you of specific data handling activities or significant changes to this Privacy Policy, as required by applicable law.

Questions or suggestions

Who is the contact person for questions and/or problems relating to the data protection?

Please contact us using our Contact form or at website@resensespas.com.

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