Resense is a leading global expert in spa & wellness creation, development and performance. We create and manage luxury spas, brands & specialist services tailored to deliver unique experiences for our guests and maximised commercial performance and distinction for our clients.
With head offices in Geneva and Beijing, our rapidly growing company has been involved in the creation and/or management of over 90 luxury spa & wellness facilities all over the world. Most of our portfolio are on long-term service agreements of more than 15 years and have received over 42 independent awards.
Our team is longstanding and deliberately diverse. Accomplished in varying disciplines from property development and structured finance to functional fitness and holistic healing, Resense listens, tailors and challenges the status quo. We understand investment risk and scalability and the importance of your spa being a success today… and tomorrow.
Consequently, we invent highly effective technology to actively support our spa teams to connect with guests and empower better decision-making in our spa & wellness operations.
Why? Because it makes sense. Well-managed businesses which deliver unique experiences that guests demand are sustainable and can empower even greater wellbeing.
Kempinski The Spa at Siam Kempinski Hotel Bangkok
The only assured route to enduring success in spa & wellbeing is to take every step with our ultimate guests in mind.
We create well-designed spa & fitness operations which inspire return guests and maximise performance.
Every guest, client and project are unique: we listen, research, embrace challenges and craft enduring solutions.
In all that we do. This empowers us to create distinct and authentic experiences with a sense of place.
Our long-term view ensures ongoing and active management support and inspires us to create technology and training that delivers results.
Unique guest experience and active management support yields results.
Revenue growth average per annum for all new spas created by Resense.
Average profit increase in first year for all existing spas converted to Resense.
For the past 8 years, all Resense spas achieve an average Independent Quality Audit Result of 90%+.
Chief Operating Officer
We empower our teams to deliver wellness seriously.
Global Projects Director
Global Finance Director
Manager China
Global Projects Director
We must challenge the status quo of spa design to create better places for wellbeing.
Global Finance Director
Manager China
Operations Manager
Global Finance Director
We use our expertise and data to forecast, differentiate & balance.
Manager China
Operations Manager
Operations Manager
Manager China
It is rare to have a legal entity in China. Resense understands Chinese clients and guests.
Operations Manager
Operations Manager
Operations Manager
Operations Manager
We consider spas as an accountable business unit.
Operations Manager
Operations Manager
Chief Operating Officer
Operations Manager
We don’t make promises we can’t deliver.
Operations Manager
Chief Operating Officer
Global Projects Director
Operations Manager
As a spa director, I worked with many spa brands. Resense has recognised and developed my potential.
Chief Operating Officer
Global Projects Director
Global Finance Director
Resense is formed as a joint venture of Europe’s oldest luxury hotelier, Kempinski, and renowned luxury spa consultancy, Raison d’Etre.
We took over the operation of our first spa in Germany and opened spas in Egypt and Thailand.
Our portfolio grew to 30 spas in 11 countries around the world and we established our first office in Beijing, China.
The partners of Raison d’Etre divide and conquer with the founders now leading Resense’s forward direction.
Systems, tools & training are substantially upgraded, new tools created to actively support and enable spa teams to connect with guests and manage their spas to perform.
With more than 50 spas now in design and management, Resense holds its inaugural Global Spa Managers’ Forum at The Ishtar Spa by Resense in Jordan.
The dramatic improvement in all spas’ performances inspire scale. We convert our proprietary management system into a software and roll out globally.
All of the hard work delivers as all spas achieve strong profitability increases and many spas enjoy recognition with consistent industry awards.
Resense partners with EarthCheck to review spa & wellness benchmarking and create spa design and operational standards for sustainability.
We launch the world’s first online training solution for every role in a spa.
Tailored to your needs.
© 2022 Resense